Our Privacy Policy

Your privacy is very important to us. Below is a brief description of the policies we follow so that you are better informed when using our site.

Gathered data

We track the number of visits to our site using Google Analytics tools. All information collected is anonymous and does not track and identify any individual user.

1. General site traffic

We track the number of visits to our site using Google Analytics tools. All information collected is anonymous and does not track and identify any individual user.

2. Cookies

We use cookie technology, commonly known as cookies, to optimize the customer experience on our site. For example, we may use the information contained in these cookies to find out a visitor’s country of origin to provide them with accurate information about broadcasters and products available near them. We don’t collect any personal information from these cookies. The information collected by this technology for an average user is limited to:

  • visitor’s IP address;
  • country of origin;
  • language used during the visit;
  • Web browser identification;
  • type of device used;
  • device’s operating system;
  • screen resolution;
  • visited pages;
  • visit duration.

3.Personal information gathered for contests

A user may enter a contest on our website. We may ask you for personal information such as your name and email address on the entry form. This personal information is collected, used, and/or disclosed solely to award contest prizes, verify compliance with the official rules and regulations, and internal feedback.

All stored contest-related information, including personal information, received from our visitors remains the exclusive property of Chouette Publishing (1987) inc. which agrees not to sell or distribute it to third parties.

Contest entry data will be destroyed in accordance with the laws and regulations in force in the province of Quebec.

Should the integrity, confidentiality or security of your personal information be compromised, we will inform you.

4. Website hosting

Our website is hosted by Likiud.com.

The website manager can be contacted at the following telephone number: 514 725 1515.

The personal information we collect and process is transferred to the following countries: United States, Canada, European Union.

The transfer of personal or navigational information outside the European Union is justified because our head office is located in Montreal, Quebec, Canada.

Site security

Any personal information we may collect is stored in a secure environment. The people who work for us are required to respect the confidentiality of your personal information.

To ensure the security of the information we collect, we use the following methods:

  • SSL Protocol (Security Sockets Layer);
  • authorized access to administration tools;
  • automatic backup operations.

However, no mechanism can guarantee complete security, and the transmission of personal information over the Internet always involves a degree of risk.

Disclaimer – External links

Please remember that this privacy policy applies only to our website. Occasionally, we may have external links on our pages to other sites, including those of sponsors and partners. While we do our best to ensure that these third parties share our views on privacy and security, we have no control over collecting and using visitors’ personal information. That’s why it’s always a good idea to check their site’s privacy policy – even if you access it from our site.

Applicable laws

We undertake to comply with the legislative provisions as specified in:

  • Personal Information Protection and Electronic Documents Act, LS 2000, c 5; and/or
  • Act respecting the protection of personal information in the private sector, RLRQ cP-39.1; and
  • General Data Protection Regulation, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.


By using our website, you certify that you have read and understood this privacy policy and agree to its terms, specifically the terms relating to the collection and processing of personal information.

We intend to make our site a safe and enjoyable place for children and their parents to learn about Caillou’s books. We regularly review this policy and update it (and other sections of our site) whenever necessary. If there are any changes to how we collect or use personal information, we will always notify our visitors.

If at any time you have concerns about your security or privacy while using this site, please get in touch with us:

Crackboom Books
395- 3700 Griffith Street
Montreal (Quebec) H4T 2B3
Tel. :1-514-725-1515

Last update: May 11th 2024